How to defuse resentment on your team
August 26, 2024
Snarky comments and sarcasm can be signs that your team is struggling with resentment rather than just a general attitude problem, according to Anthony Klotz, associate professor of organizational behavior at the UCL School of Management in UK. Klotz recommends talking to team members one-on-one, shaking up routines and encouraging team members to speak to leadership if their gripe is with organizational policies.